Terms & Conditions

1. Introduction

These Terms & Conditions outline the rules and guidelines for using our website and services. By accessing this site or working with Lumify, you agree to the terms described below. If you do not agree, please discontinue use of the website and refrain from engaging with our services.

2. Services Provided

Lumify offers marketing, advertising, creative, and digital strategy services. All services are delivered as outlined in agreements or proposals created specifically for each client. We reserve the right to update, adjust, or discontinue any service offering at any time.

3. Payment Terms

All payments must be made according to the terms stated in your agreement or invoice. Late or missed payments may result in paused work, suspended campaigns, or terminated access to systems until the invoice is resolved. Fees for work already completed or in progress remain non-refundable.

4. Client Responsibilities

Clients agree to provide all necessary assets, approvals, passwords, and communication needed for project completion. Delays caused by missing information, slow responses, or lack of access may affect timelines and are not the responsibility of Lumify.

5. Intellectual Property

All creative assets, strategies, systems, and materials produced by Lumify remain our property until full payment is received. After payment, final deliverables assigned to the client become their property. Internal frameworks, processes, and proprietary systems remain owned by Lumify.

6. Use of Website Content

All content on this website — including text, images, graphics, and branding — is owned by Lumify and protected by copyright law. You may not copy, republish, or distribute content without written approval.

7. Confidentiality

Both the client and Lumify agree to keep all private business information confidential. This includes customer lists, campaign data, financial details, and any non-public information shared during projects.

8. Results & Guarantees

While we use proven strategies and industry best practices, results may vary based on market conditions, competition, budgets, and outside factors. We do not guarantee specific revenue numbers, ROAS, or business outcomes unless clearly stated in writing.

9. Third-Party Tools & Platforms

Our services may include integration with third-party tools (e.g., Meta Ads Manager, Google Ads, CRM systems). Lumify is not responsible for outages, platform changes, or issues caused by these external services.

10. Limitation of Liability

Lumify is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or website. By working with us, you acknowledge that marketing outcomes can fluctuate and that our liability is limited to the amount paid for services.

11. Termination

Either party may terminate a working agreement with written notice as outlined in the project contract. Upon termination, the client is responsible for payment of all completed work, ongoing retainers, and outstanding invoices.

12. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of the site signifies your acceptance.

13. Contact Information

For questions about these Terms & Conditions, you may contact us directly at:
info@lumifymarketing.com